Carolina Family Dentistry
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Financial Policies/Insurance

dental patients, dental payment plans, dental visits

Below is a list of our financial policies and the insurance we accept. Please give us a call if you need more information about our policies or questions about our accepted insurance plans. 


All co-payments and deductibles are due at the time of service.


Payments are due at the time of service. Every effort is made to accurately calculate patient co-insurance but sometimes the exact amount is not known until the claim is filed. At that time, we will let you know if a balance remains on your account. We reserve the right to turn accounts that are over 90 days to collections. 

Forms of accepted payment:

Cash, Visa, Mastercard, Discover, American Express, and Care Credit are accepted.

We also participate in two barter programs: Barter BBE and Itex

Payment Plans:

CareCreditFor your convenience, we offer Care Credit payment plans. You may apply for Care Credit in our office or prior to your dental visit by phone or on the internet. To fill out an application or to answer any questions prior to your visit, Care Credit can be reached at 1-800-365-82951-800-365-8295 FREE or at 


Patients must place a deposit on appointments for major work that requires an appointment of 1 ½ hours or more. This may include crowns, bridges, root canals, partials, and dentures. The deposit is equal to half of the patient's co-insurance.

Accepted Insurances:

We accept the following insurance in addition to NC Healthchoice and Medicaid:

  • Metlife
  • Delta Dental
  • United Concordia
  • United Healthcare
  • Cigna
  • Guardian
  • Aetna
  • Ameritas
  • Dentemax

3693 New Bern Ave
Raleigh, NC 27610
Phone: 919-231-3251 

4558 Capital Blvd
Raleigh, NC 27604
Phone: 919-861-7814


Business Hours:

New Bern Avenue
Mon, Tues, Thurs:  9 a.m. – 5 p.m.
Wednesday: 11 a.m. – 6p.m.

Friday 9 a.m. – 4 p.m.
Some Saturday and evening appointments available, please call for more information!

Capital Blvd
Monday-Friday: 9 a.m.-5 p.m.

Carolina Family Dentistry

Payments Accepted:

American ExpressVisaMastercardDiscover/NovusCash
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